Terms of Service for Ridgeline Guidance

Last updated: 2 June 2026

1. Introduction

These Terms of Service (“Terms”) govern your use of ridgelineguidance.co.uk and any services provided by Ridgeline Guidance. By accessing the website or booking a service, you agree to these Terms.

If you do not agree, please do not use the website or make a booking.

2. Who I am

Ridgeline Guidance Sole Trader: Paul Maddison Based in Kendal, Cumbria, United Kingdom Email: ridgeline.guidance@gmail.com

3. Services provided

Ridgeline Guidance offers:

  • Mountain leading, navigation training, and outdoor skills instruction

  • Safety‑focused guided days in the UK hills

  • Consultancy and leadership development services

Full details of each service are provided on the website or directly during booking.

4. Booking and payment

  • Bookings are confirmed once payment is received (unless otherwise agreed).

  • Prices will be provided in writing once the booking scope is agreed.

  • Payment methods may include bank transfer, card payment, or other methods specified at the time of booking.

  • You must be at least 18 years old to make a booking.

A separate Booking & Cancellation Policy may apply; where provided, it forms part of these Terms.

5. Safety and participant responsibilities

Outdoor activities involve inherent risks. I take all reasonable steps to manage them, but participants must:

  • Follow instructions given during the activity

  • Disclose relevant medical or fitness information

  • Bring appropriate clothing, footwear, and equipment

  • Behave responsibly and considerately

I reserve the right to end an activity if safety is compromised.

6. Cancellations and changes

I may cancel or amend an activity due to severe weather, safety concerns, or unforeseen circumstances. Where possible, an alternative date or refund will be offered.

If you cancel, the terms of the Booking & Cancellation Policy apply.

7. Insurance

Ridgeline Guidance holds appropriate professional and public liability insurance.

Participants are responsible for arranging their own personal insurance (e.g., travel, personal accident, equipment cover) if desired.

8. Intellectual property

All content on this website—including text, images, branding, and training materials—is owned by Ridgeline Guidance unless otherwise stated.

You may not copy, reproduce, or distribute any content without permission.

9. Website use

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to gain unauthorised access to the site or its systems

  • Upload harmful or malicious content

I aim to keep the site available at all times but cannot guarantee uninterrupted access.

10. Third‑party links and services

The website may contain links to third‑party sites or embedded services (e.g., maps, booking tools). I am not responsible for their content, availability, or privacy practices.

11. Limitation of liability

As far as permitted by UK law:

  • I am not liable for any indirect, incidental, or consequential losses

  • I am not liable for loss or damage arising from misuse of the website

  • For guided activities, liability is limited to what is reasonably foreseeable and does not exclude responsibility for negligence

Nothing in these Terms limits your statutory rights.

12. Personal data

Your personal information is handled in accordance with the Privacy Policy and Cookies Policy, which form part of these Terms.

13. Changes to these Terms

I may update these Terms from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website or services indicates acceptance of the revised Terms.

14. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact

For questions about these Terms, please contact:

Paul Maddison Email: ridgeline.guidance@gmail.com