Privacy Policy for Ridgeline Guidance

Last updated: 2 June 2026

1. Introduction

Ridgeline Guidance (“I”, “me”, “my”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what data I collect, how I use it, and your rights under the UK General Data Protection Regulation (UK GDPR).

This policy applies to ridgelineguidance.co.uk and any services provided through it.

2. Who I am

Ridgeline Guidance Sole Trader: Paul Maddison Location: Kendal, Cumbria, United Kingdom Email: ridgeline.guidance@gmail.com.

I am the data controller for all personal information collected through this website and through my guiding and consultancy services.

3. What personal data I collect

I may collect and process the following information:

Information you provide directly

  • Name

  • Email address

  • Phone number

  • Booking details

  • Medical or fitness information you choose to share for safety during guided activities

  • Any information you include when contacting me

Information collected automatically

Squarespace automatically collects certain technical data, including:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the site

  • General location (non‑precise)

  • Cookies and similar technologies (see Cookies Policy)

This information is anonymous and used for performance, security, and analytics.

Information from third‑party services

If you interact with embedded content (e.g., maps, social media, booking tools), those services may collect data according to their own privacy policies.

4. How I use your information

I use your personal data for the following purposes:

  • To respond to enquiries

  • To manage bookings and deliver guiding or consultancy services

  • To ensure your safety during outdoor activities

  • To maintain records for insurance and legal compliance

  • To improve the website and user experience

  • To send updates or information you have requested

I do not use your data for advertising, profiling, or automated decision‑making.

5. Legal bases for processing

Under UK GDPR, I rely on the following lawful bases:

  • Contract – to provide services you have requested

  • Consent – when you choose to receive updates or provide optional information

  • Legal obligation – for insurance, safety, and record‑keeping requirements

  • Legitimate interests – to operate and improve the website

6. How long I keep your data

I retain personal data only for as long as necessary:

  • Enquiry emails: up to 12 months

  • Booking and safety records: up to 7 years (insurance requirement)

  • Mailing list data: until you unsubscribe

  • Website analytics: retained by Squarespace according to their policies

7. Sharing your information

I do not sell or share your personal data with third parties for marketing.

I may share data only when necessary:

  • With insurers or emergency services in the event of an incident

  • With service providers such as Squarespace (hosting)

  • When legally required (e.g., safeguarding, law enforcement)

All third‑party providers are required to keep your data secure.

8. International transfers

Squarespace may store data on servers outside the UK. They use recognised safeguards such as Standard Contractual Clauses to protect your information.

9. Your rights

You have the following rights under UK GDPR:

  • Access – request a copy of your personal data

  • Correction – update inaccurate information

  • Erasure – ask for your data to be deleted (where legally possible)

  • Restriction – limit how your data is used

  • Objection – object to certain types of processing

  • Data portability – request your data in a transferable format

  • Withdraw consent – at any time

To exercise any of these rights, contact: ridgeline.guidance@gmail.com

10. Security

I take reasonable steps to protect your information, including secure email practices, password protection, and limiting access to personal data. However, no online transmission is completely secure.

11. Links to other websites

This site may contain links to external websites. I am not responsible for their privacy practices, and you should review their policies separately.

12. Changes to this policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Paul Maddison Email: ridgeline.guidance@gmail.com